February 2007 Archives

One thing that many people fail to realize is that email was never meant to be "real time". The entire email infrastructure is built to expect and properly handle delays ranging from minutes to hours to even days. While most of the time email arrives nearly instantaneously, the fact is you can't count on it.

Understanding that can be very, very freeing.

We'll look at this from two perspectives: what email delays can mean to you as a sender, and how understand that email can be delayed can affect how you work with email as a recipient.